Palazzo di Varignana S.r.l. (C.F./P.IVA 02658521204), with registered office in Via della Zecca, n.2 - 40121 Bologna and operational headquarters in Via Cà Masino n.611 /A - 40024 loc. Varignana, Castel San Pietro Terme (BO), through its website www.palazzodivarignanafood.com, offers for sale goods and agri-food products of excellence, as well as eno-gastronomic experiences and guided tours (these are organised and managed by Azienda Agricola Agrivar S.r.l. di Palazzo di Varignana) that enhance the territory, its tradition, its history, with particular attention to sustainability. In its capacity as seller of the goods/products and owner of the website www.palazzodivarignanafood.com, through which the user can also purchase the experiences offered for sale by Azienda Agricola Agrivar S.r.l. di Palazzo di Varignana, by accessing the appropriate link Azienda Agricola experiences, Palazzo di Varignana S.r.l. is obliged to provide the user/purchaser with clear and detailed information on its pricing policies, on its online sales practices through the website www.palazzodivarignanafood.com and on the rights of the buyer/consumer. The EU Directive 2019/2161, also known as the Omnibus Directive, has in fact introduced changes to the Consumer Code and to the legislation on e-commerce, with the aim of strengthening the protection of the consumer, who must be guaranteed maximum transparency in information and the broadest protection in the e-commerce interaction phase. Palazzo di Varignana S.r.l. applies the European and national legislation by disclosing with this notice its online sales practices and operational functions on the site.

The prices for each good/product offered for sale on the www.palazzodivarignanafood.com website are clearly indicated for each good/product and are inclusive of all taxes, representing the consideration for the good/product itself. Shipping costs shall be governed by the General Terms and Conditions of Sale published on the website, to which reference is made in full (link to the General Terms and Conditions of Sale). When a discount or special offer is proposed for a good/product, Palazzo di Varignana S.r.l. will clearly indicate, in correspondence with the good/product in question, the final discounted price and the lowest price charged in the last 30 days. The consumer will therefore find the crossed out ‘previous price’ accompanied by the words ‘lowest price in the last 30 days’ and, next to it, the final discounted price (consideration for the good/product). The ‘previous price’ taken as a reference for the price reduction announcement is the lowest price applied in the previous 30 days on the same sales channel from which the purchase is made or on the www.palazzodivarignanafood.com website. In the case of goods/products offered for sale online for less than 30 days, Palazzo di Varignana S.r.l. shall take care to indicate the period of time to which the ‘previous price’ refers. As part of a particular promotional campaign, it may happen that various goods/products offered for sale on the www.palazzodivarignanafood.com website are subject to progressive price reductions, by which is meant those reductions that see a progressive increase in the percentage of the discount without a break in time. In these cases, the ‘previous price’ that will be indicated for each good/product will be the original starting price of the campaign. The consumer/user will thus have a clearer and more immediate awareness of the discount actually applied at the time of purchase.

The goods/products offered for sale on the website www.palazzodivargnanafood.com in the ‘Offers’ section are part of the #primachesiatardi programme, devised by Palazzo di Varignana S.r.l. against food waste, in order not to nullify the love for the earth, man's work and care for nature. In the case of price reductions referring to very few goods/products due to circumstances that cause their economic depreciation without compromising their suitability for sale (e.g. products with damaged packaging or products close to expiry), the Omnibus Directive does not apply. The purpose of the regulation is in fact to ensure that the consumer has a realistic perception of the economic convenience of the promotional initiatives, and therefore it cannot be applied in the case of offers that are practised, due to the depreciation in value of the goods, only on a few pieces and/or references, which are obviously not perfectly comparable in qualitative terms to goods/products that are not damaged or have a full useful life. The user will therefore only find the price attributable to that piece/product linked to it precisely because of the circumstances that led to its inclusion in the #beforeitstarts.
The Omnibus Directive will not be applicable in cases of so-called launch offers, referring to goods/products placed on sale online for the first time, with subsequent announcements of progressive price increases at the seller's discretion. In these cases, the user will find appropriate wording in correspondence with the good/product on launch offer and an indication of the applicable launch price only. The Omnibus Directive will not be applicable in the case of the sale of a good/product ‘below cost’. In these cases, the user will find appropriate wording in correspondence with the good/product offered for sale below cost and an indication of the applicable price only.

Palazzo di Varignana S.r.l. guarantees -in accordance with the provisions of EU Directive 2019/2161- that the consumer/purchaser may return the product purchased within 14 days of receipt, without having to provide a reason, as per Article 7 of the General Sales Terms and Conditions governing the return and refund process, to which reference is made in full (make Article 7 of the General Sales Terms and Conditions linkable, without quoting it in full). The objective and subjective exclusions set out in Article 7.3 of the General Terms and Conditions of Sale, also referred to herein, remain in force (make Article 7.3 of the General Terms and Conditions of Sale linkable, without quoting it in full). For any more detailed information on the terms and conditions of sale, the General Terms and Conditions of Sale are made conveniently accessible here, which will allow a better understanding of the commitments made at the time of purchase (make the General Terms and Conditions of Sale linkable)